EN 
CN 
Contact Us
Phillip Nova Main Office
#07-01, Raffles City Tower
Singapore 179101
General Enquiries
nova@phillip.com.sg
IT Support
+65 6597 3241
novatech@phillip.com.sg
Gold Enquiries
gold@phillip.com.sg
Stocks/Futures Dealing Desk
CFD/Forex Dealing Desk
Commodities/Energy/Metals Desk
Feedback/Compliments
+65 6531 1522
nova_feedback@phillip.com.sg
Trading Member Enquiries
+65 6597 3245
nova_traders@phillip.com.sg
Personal Data Protection
+65 6538 0500
nova_dpo@phillip.com.sg
Contact Us for More Information
Note to customer:
Your feedback is important to us. You can lodge your feedback with us via the online contact form above, email us at nova_feedback@phillip.com.sg, call us at (65) 6531 1522 or write to us at the address provided at the top of this page.
Upon receipt of your feedback, we will acknowledge your case with a case reference number within 2 business days followed by a thorough investigation. A resolution shall be communicated to you within 14 business days after the acknowledgement date. Upon 14 business days from the acknowledgement date, if more time is required to resolve your case, we will notify you of the new timeline and provide you with an interim status update accordingly.
Our investigation includes, where applicable, retrieval of all correspondences, files, documents and call records related to your case. Where required, relevant parties may be interviewed. Available evidence will be measured against applicable regulatory requirements and/or internal policies and guidelines.
You may want to approach the Financial Industry Disputes Resolution Centre Ltd (FIDReC) if you feel that your concerns have not been addressed.
Phillip Investor Centres
Boon Keng
Towner Road,
Singapore 322102
Opening Hours
Sat: 9.00am to 1.00pm
Holland Drive
Blk 43, Holland Drive, #01-47,
Singapore 270043
Tel: 6812 1544
Opening Hours
Sat: 9.00am to 1.00pm
Marine Parade
Singapore 440080
Opening Hours
Sat: 9.00am to 1.00pm
Raffles City Tower
#06-00, Raffles City Tower
Singapore 179101
Tel: 6533 6001
Opening Hours
Raffles Place
Place, Singapore 048616
Opening Hours
Mon – Fri: 9.00am to 6.00pm
Toa Payoh
Blk 177, #01-132 Toa Payoh Central Singapore 310177
Tel: 6812 1566
Opening Hours
Sat: 9.00am to 1.00pm
Boon Keng
Towner Road,
Singapore 322102
Opening Hours
Sat: 9.00am to 1.00pm
Holland Drive
Blk 43, Holland Drive, #01-47,
Singapore 270043
Tel: 6812 1544
Opening Hours
Sat: 9.00am to 1.00pm
Marine Parade
Singapore 440080
Opening Hours
Sat: 9.00am to 1.00pm
Raffles City Tower
#06-00, Raffles City Tower
Singapore 179101
Tel: 6533 6001
Opening Hours
Raffles Place
Place, Singapore 048616
Opening Hours
Mon – Fri: 9.00am to 6.00pm
Toa Payoh
Blk 177, #01-132 Toa Payoh Central Singapore 310177
Tel: 6812 1566
Opening Hours
Sat: 9.00am to 1.00pm
Northpoint City
930 Yishun Ave 2, #02-168,
Northpoint City, South Wing
Singapore 769098
Opening Hours
Mon – Fri: 9.00am to 6.00pm
Sat: 11.00am to 6.00pm
Sun: 12.00pm to 4.00pm
Closed on Public Holidays
Northpoint City
930 Yishun Ave 2, #02-168,
Northpoint City, South Wing
Singapore 769098
Opening Hours
Mon – Fri: 9.00am to 6.00pm
Sat: 11.00am to 6.00pm
Sun: 12.00pm to 4.00pm
Closed on Public Holidays
Ang Mo Kio
Blk 710A, Ang Mo Kio Ave 8,
#01-2629 Singapore 561710
(Opposite Ang Mo Kio MRT Station)
Tel: 6812 1522
Opening Hours
Mon – Fri: 9.00am to 6.00pm
Sat: 9.00am to 1.00pm
Ang Mo Kio
Blk 710A, Ang Mo Kio Ave 8,
#01-2629 Singapore 561710
(Opposite Ang Mo Kio MRT Station)
Tel: 6812 1522
Opening Hours
Mon – Fri: 9.00am to 6.00pm
Sat: 9.00am to 1.00pm
Bukit Batok
Bukit Batok Central
Singapore 650636
Opening Hours
Sat: 9.00am to 1.00pm
Jurong West
Jurong West Street 51,
Singapore 640501
Opening Hours
Sat: 9.00am to 1.00pm
Bukit Batok
Bukit Batok Central
Singapore 650636
Opening Hours
Sat: 9.00am to 1.00pm
Jurong West
Jurong West Street 51,
Singapore 640501
Opening Hours
Sat: 9.00am to 1.00pm
